Shipping policy

 

9tofive Shipping Policy

Free Shipping

We offer free standard shipping on all U.S. orders over $50. For orders under $50, a flat shipping fee applies. Shipping fees are calculated at checkout based on your location and selected shipping method.

Processing & Delivery Times

• Order Processing: Orders are typically processed within 1–2 business days.

• Standard Shipping: Delivery within 3–7 business days after processing.

• Expedited Shipping: Options are available at checkout for faster delivery.

Please note that processing and delivery times may vary during peak seasons or promotional periods.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your shipment’s progress through the carrier’s website. 

International Shipping

At this time, we only ship within the United States. For international customers, our products are also available through our retail partners:

• Macy’s

• Nordstrom

• Amazon

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you’re not, we accept returns and exchanges within 30 days of the purchase date. Items must be in their original condition and packaging. Please refer to our Refund Policy for detailed information.

Need Assistance?

For any questions or concerns regarding your order, please contact our customer service team at support@9tofive.com. We’re here to help!